Refund policy
At Get Maho, we are committed to providing the cleanest, highest-quality protein products possible. For the safety of our customers and the integrity of our brand, all sales are final. Please review the policy below:
Final Sale Policy
-
All protein powders and consumable products are final sale.
-
Due to strict health, safety, and quality regulations, we cannot accept returns or exchanges on opened or unopened products.
Refunds & Defective Products
-
Refunds are not offered for reasons of taste, personal preference, or change of mind.
-
Every batch of Get Maho is 3rd-party tested for purity, heavy metals, and safety before leaving our facility.
-
In the rare event that a product appears damaged customers must:
-
Contact us at [getmaho@gmail.com] within 7 days of delivery.
-
Provide clear photographic evidence of the issue, including the packaging, product label, and lot/batch number.
-
Do not discard the product until reviewed, as we may require additional evidence.
-
-
If inspection confirms the product is genuinely defective, Get Maho reserves the right to issue a replacement product (same item only) at no additional charge. Refunds will not be provided.
Summary
By purchasing from Get Maho, you agree that all sales are final and non-refundable. This policy protects the safety of our customers and ensures the integrity of our clean, premium protein products.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on gift cards